FAQs
Confidentiality
Are your services confidential?
Yes, everything that is said during a therapy session is completely confidential, unless you are planning to harm yourself or someone else, or report the abuse of a minor or elder.
Location
Do you offer in-person or virtual counseling services?
Both! In-person sessions are offered in Stuart, FL: 613 SW Camden Ave, Stuart, FL 34994
Virtual counseling is offered to individuals residing anywhere in Florida.
Insurance
Do you accept insurance?
I do not currently accept insurance. I strongly believe in your right to privacy and your right to receive the therapeutic services you want. Through private pay, my clients have increased privacy, confidentiality, and control of their treatment. I do offer a sliding scale based on income and dependents. I work with clients to secure therapy that is affordable for them.
Registered Intern
What is a Registered Mental Health Counselor Intern?
A Registered Mental Health Counselor Intern has earned a minimum of master’s degree fulfilling state requirements in mental health counseling and must work a minimum of 2 years under a qualified supervisor prior to licensure. The intern has met all educational training and requirements, and is working under a provisional license.
Dr. Ellen Chance holds a Ph.D. in Counseling from Florida Atlantic University. She has completed rigorous academic coursework including 8 years of advanced education in counseling. Ellen actively engages in counseling research, publication, and frequently presents at national conferences. Dr. Chance holds advanced certification in Perinatal Mental Health and has developed advanced clinical skills in her 10 years of experience. In addition, she is a fully certified PK-12 School Counselor, and a Registered Mental Health Counselor Intern (#IMH2349) in the state of Florida. She is currently under the supervision of Dr. Arielle Bendit (#MT361).)
Diagnosis
Will I receive a diagnosis?
While some find diagnosing helpful, it is not always necessary. I strongly believe therapy is for everyone, and because I do not work with insurance companies I am not required to make a diagnosis unless it is warranted.
Rates
Perinatal Mental Health
What is perinatal mental health?
Perinatal mental health refers to a woman’s mental health during pregnancy and the first years after birth. Perinatal distress can occur starting in pregnancy. One in seven women will struggled with symptoms of postpartum depression (PPD) or postpartum anxiety (PPA).
Examples of perinatal mental health challenges include prenatal and/or postnatal depression, anxiety, obsessive compulsive disorder, bipolar disorder, postpartum psychosis, and post-traumatic stress disorder (PTSD). Severity can range from mild to severe, requiring different kinds of care or treatment.
Practice Policies
At Whole Counseling and Wellness, we are committed to providing high-quality mental health services to support women and mothers throughout their unique journeys. Below, you will find details about our fulfillment policies, including refunds, cancellations, and service delivery processes.
Refund Policy
Due to the nature of our services, we do not offer refunds for completed counseling sessions or group programs. If you have concerns about a scheduled session or program, please contact us at least 48 hours before your appointment for further assistance.
Cancellation Policy
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Individual Counseling Sessions: Cancellations or rescheduling requests must be made at least 48 hours before the scheduled appointment. Late cancellations or missed appointments may incur a cancellation fee equivalent to the session fee.
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Group Programs and Workshops: Registration for group programs or workshops is non-refundable. However, if you need to cancel, you may transfer your registration to a future session or workshop within six months, subject to availability.
Delivery of Services
All counseling sessions are conducted either in person at our Stuart, FL office or virtually through a secure telehealth platform. Details for accessing virtual sessions will be provided upon booking.
Returns and Exchanges
As our offerings are service-based, there are no returns or exchanges applicable. For concerns or issues, please reach out to us directly for resolution.
Contact Us
If you have any questions about our fulfillment policies, please contact us:
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Phone: 772-200-4605
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Address: 613 SW Camden Avenue, Stuart, FL
We value your trust and are dedicated to providing compassionate, reliable support to meet your mental health needs.